Privacy Policy

1. Introduction

OM Integrations Inc. ("we", "us", "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

2. Information We Collect

We collect the following types of information:

2.1 Business Contact Information

• Name and job title
• Business address
• Email address
• Phone numbers
• Company details

2.2 Technical Information

• Network and system configurations
• Security system data
• Access control records
• Digital signage content and usage data
• Equipment maintenance records

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and maintaining our services
• Technical support and troubleshooting
• System optimization and maintenance
• Security monitoring and threat detection
• Service improvements and development
• Communication about service updates or changes
• Billing and account management

4. Information Sharing and Disclosure

We may share your information with:

• Service providers and technology partners who assist in service delivery
• Third-party contractors involved in installation or maintenance
• Legal authorities when required by law
• Business partners with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication measures
• Regular security assessments and audits
• Employee training on data protection
• Secure data center facilities

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When no longer required, information is securely destroyed or anonymized.

7. Your Privacy Rights

Under PIPEDA, you have the right to:

• Access your personal information
• Request corrections to your information
• Withdraw consent for certain data uses
• File a complaint about our privacy practices
• Know how your information is collected, used, and disclosed

8. Cross-Border Data Transfers

Some data may be stored or processed outside of Canada. When this occurs, we ensure appropriate safeguards are in place and that data protection standards meet Canadian requirements.

9. Cookies and Tracking

Our website uses cookies and similar technologies for functionality and analytics. You can control these through your browser settings. Essential cookies required for service delivery cannot be disabled.

10. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through our website or direct notification to our clients.